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Sprint Zone
Access the Sprint Zone application to analyze your device performance and find answers to common issues, right from your smartphone.

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Obtain 1:1 device setup assistance or locate a workshop near you by making an appointment with one of our in-store experts at a Ready Now location.

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Unable to find what you are looking for? To locate information on top transactions and frequently asked questions, click Contact Us

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Phone Replacement Programs

Insurance Claims

If your phone has physical damage*, liquid damage, or was lost or stolen and you are enrolled in Total Equipment Protection (TEP) or Equipment Replacement Program (ERP) you may expedite the claim process by visiting www.phoneclaim.com to submit your claim request for a replacement phone.
* Physical damage includes, but not limited to, items such as cracked displays, broken flips, and damaged charging ports.

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